Animal Jam is an online game recommended for children 9+ in which you become your favourite animal. All the animals live in the virtual world of Jamaa, a tropical wonderland full of other animals looking to play games, have fun, chat and make friends, too! As you may have guessed, the animals of Jamaa are not your average fluffy critters.
How do you submit a ticket on Animal Jam?
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To access your Parent Account / Parent Tools:Go to parents.animaljam.com.Log in using your parent email and previously set up password.
- Make sure that you are using the correct username and password for your account. - Have your parents confirm that they have clicked the activation link in the email sent to them. - Double check that the game and your device are fully updated.
Once all the player accounts under your email have been deleted, your parent email will automatically be removed. If you have initiated the player account deletion through the Parent Tools, please note that it can take up to 2 weeks for the deletion to finalize.
Once an account has been deleted we are unable to restore the information. We'd also like to mention that we require parental consent for both of our game properties, which is why it may seem like you've received the same request twice.
Animal Jam likes to present itself as “safe and fun,” but this week we have learnt that that doesn't mean it can't ever suffer a security breach. WildWorks, the developer of Animal Jam, has confirmed that early last month a hacker broke into its systems and stole 46 million Animal Jam records.
If you see a message saying "Invalid Email", this means that either the Username or the Parent Email does not match our records. When this happens: - Double check that your Username spelling is correct (you can have your parent log into their Parent Account to double check for you).
Member accounts cannot get deleted for inactivity.
In closing, Animal Jam is NOT dying. Although we've had some pretty big Jammers quit, it only paves the way for a new generation to take the stand. Animal Jam is a very popular game, and won't be closing down anytime soon.
To delete an account: Step 1 - Use the drop-down to select the username you would like to delete. Step 2 - Click the Advanced Settings drop-down toggle. Step 3 - Click the Delete button. Step 4 - Type the Username for the Account you chose in Step 1.
1:352:52Animal Jam Classic is Shutting Down!? - YouTubeYouTubeStart of suggested clipEnd of suggested clipIt has the game isn't going to be shutting down anytime.MoreIt has the game isn't going to be shutting down anytime.
You can locate your Username by logging into the Parent Tools here: https://parents.animaljam.com/ You can reset your Password by choosing the "Forgot Password" option at the login screen and following the instructions emailed to you.
-Animal Jam Classic has a bigger difference between Members and Non members than Animal Jam. In Animal Jam Classic a lot of clothing and den items are members only, along with Animals and dens. In Animal Jam, there are no member exclusive animals or dens and there are few members only items.
We are sorry you are having an issue with the game. Please reach out to Customer Support at: help.animaljam.com or you can submit a help request here: bit.ly/ajcontactus - AJHQ
Hi! So, I was on my laptop and I had the idea that I could log in to my account on the laptop, and thought it would be fun or different to play Ajpw on the laptop. After a while, I turned it off and logged off on the laptop. I went to my phone and tried to log in to my account, but it said there was an issue.
Hi! We're sorry to hear about the account issue you had encountered. For us to further assist you on this, please have your parent submit a ticket to our Help Desk by clicking "Submit a Request" below any search article. Thank you. -AJHQ
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