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Congratulations and welcome to the Brandeis community!

We know you are just as excited as your newly admitted student. Brandeis family members play an important role in a student's college success. You are your student's biggest cheerleader and advocate, a source of constant support and encouragement throughout the college experience.

Access to World-Class Opportunities

As a medium-sized, top-tier research university, Brandeis offers a combination of resources and engagement that a larger school cannot. Close relationships with faculty, courses taught by tenured professors, and research opportunities that have first-year students working alongside faculty members are just a few of Brandeis’ academic advantages.

Career Preparation, Connections and Opportunities

The Hiatt Career Center assists students in developing the skills to transform their unique backgrounds, liberal arts education and experiential learning into meaningful professional futures and relationships.

Student Accounts & Billing

The Office of Student Financial Services is responsible for processing tuition and fees, collecting payments, dispensing monthly payment option information, processing refunds and overall internal and external customer service.

Billing

Our semester billing cycle consists of an e-bill sent to your Student Account Center prior to the start of each semester. Subsequent student account activity will be issued via e-mail to your Brandeis email account.

What is the ISSO Portal?

The ISSO Portal allows students to make requests of the ISSO, all from one convenient location!

How do I access the ISSO Portal?

We have added a link to the ISSO Portal on the sidebar of pages where you might need access. It can be found on the left-hand side of most pages. We have included a link below as well:

How do I use the ISSO Portal?

You will be able to log in with your Brandeis credentials to access the ISSO Portal. There, you will see important reminders and updates on the Welcome tab, as seen below.

What if I can't log in?

We are still fixing issues since the update has gone live. Please let us know if you encounter any errors so we can assist you.

Why can't I see certain requests in my Request Center?

Each student's portal is customized to their particular situation, so you might not see the same options as on your friend's portal. If you're not able to see an option it means that it's not relevant to you at this time, but will become available once you're eligible. This process will happen automatically.

My request has been "pending" for a while. When will it be processed?

Requests on the ISSO Portal, such as for an I-20 Reprint, CPT, or OPT, can be in several different statuses. Below are several typical ones and what they mean:

I cannot see the Welcome, Personal & Program, or Request Center tab on my ISSO Portal. What do I do?

If your portal looks like the screenshot below, you may still be logged into our old system. Please try logging out and logging back in with this link: https://isso.brandeis.edu/index.cfm?FuseAction=Security.AngLogin